Explain the data use
Connected messaging, customer, order and account information should be described in plain language, including why SellerTray needs it.
TRUST CENTRE
Trust starts with clear information.
SellerTray should tell merchants what it does with business data, where third parties are involved and what controls are available without hiding behind vague security language.
OUR APPROACH
Make important information understandable.
Publish what we can verify
Security certifications, uptime figures and technical claims are not published simply because they sound reassuring. They must match the deployed service.
Keep account choices visible
Privacy, billing, account deletion and messaging-data information should be accessible without searching through unrelated pages.
Separate SellerTray from third-party charges
Where a payment, messaging or other third-party provider applies its own terms or fees, SellerTray should make that distinction clear.
POLICIES & CONTROLS
Go directly to the information you need.
Privacy PolicyHow personal and business information is handled.Messaging Data PolicyHow connected messaging information is used.Account deletionHow to request deletion and what the process covers.Terms of ServiceThe contract governing use of SellerTray.Billing PolicySubscription, usage, cancellation and refund rules.Acceptable UseUses that are not permitted on SellerTray.
SECURITY INFORMATION
Detailed security claims require evidence.
SellerTray will expand this Trust Centre with verified information about deployed controls, service providers and operational practices as those items pass technical review. Until then, the website will not invent certifications, encryption labels or uptime guarantees.