Getting started
Set up your SellerTray business and understand the first operational steps.
View guides →SELLERTRAY SUPPORT
Help should be easy to reach.
Find practical help for the work you are trying to complete, or reach a monitored SellerTray support channel when you need a person.
HELP BY TOPIC
Start with what you are trying to do.
Mobile POS & barcode
Get help finding products, scanning barcodes, building the sale and completing checkout.
View guides →Orders & WhatsApp commerce
Work with customer requests, merchant review, order progress and connected WhatsApp activity.
View guides →Inventory & branches
Understand branch context, stock visibility, low-stock attention and supported inventory workflows.
View guides →Receipts & printing
Set up supported Bluetooth printing and reprint available transaction documents safely.
View guides →Payments
Understand payment state, collection workflows and what still requires merchant action.
View guides →Cashier shifts & expenses
Get help with supported shift activity, cash operations and business-expense workflows.
View guides →Account & billing
Find help with access, subscription status, commercial steps and account administration.
View guides →HUMAN SUPPORT
Need to talk to someone?
Only approved, actively monitored contact channels are shown here.
Public contact channels are being prepared.
SellerTray will publish only support and sales channels that are actively monitored. No placeholder phone number or email address is shown on the public site.
ACCOUNT & DATA
Looking for privacy or account help?
Account deletion, messaging-data information and privacy policies have dedicated routes so they are not buried inside general support.